Terms and Conditions

Please review the following terms regarding your access to and use of our website, mobile applications, and affiliated sites (collectively, the “Service”). By using the Service, you agree to these Terms of Service (“Terms”). If you do not agree, please refrain from using the Service.

Important Notice: This agreement includes a binding arbitration clause and a class action waiver that affect your rights in disputes with us. Please read it carefully.

User Information

  • Account Eligibility: You may use the Service if you are 18 years or older. Users under 18 or those suspended by the Company cannot access the Service. By registering, you confirm that you have the authority to use the Service and will adhere to these Terms. Your account is for personal use only and cannot be shared or transferred to others.
  • Account Creation: To access certain features, you need to create an account by providing a username, password, email address, physical address, and phone number, all in line with our Privacy Policy. Providing false information can lead to account termination. You may only have one account; creating multiple accounts may result in suspension.

Submissions
All feedback and information you submit through the Service (“Submissions”) are considered non-confidential and become the property of the Company. This may include a license for the Company to use any images you upload. By submitting, you grant the Company all rights to your Submissions, and you confirm you have the authority to do so.

You agree not to submit content that is:

  • Defamatory, abusive, harassing, or threatening
  • Hate-filled or offensive
  • Violent, vulgar, obscene, or pornographic
  • Otherwise harmful or potentially harmful

The Company may remove any submissions that violate these Terms, and you are solely responsible for the content you provide. You may not upload images of others without their consent, which can lead to account suspension.

General Provisions

  • Content Accuracy: We strive to provide accurate and current information, but we cannot guarantee it.
  • Content Use: All materials on the Service (including text, images, and graphics) are protected by intellectual property laws and are owned by the Company or its partners. You may not modify, copy, or distribute any content without our express written permission.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
  • Termination: Either party may suspend or terminate your account or access to the Service at any time, for any reason. We may also change or discontinue any aspect of the Service without notice.

Links to Third-Party Sites
Our website or app may include links to third-party websites not controlled by us. We do not endorse these sites and are not responsible for their content or use. These links are provided for your convenience, and using them is at your own risk. Please take precautions to ensure any site you visit is free from viruses or other harmful elements.

SMS/MMS Mobile Message Marketing

  • User Opt-In: By opting into our mobile message program through online forms, you agree to receive SMS/MMS marketing messages at the number you provided. Consent is not required to make purchases. Message and data rates may apply.
  • User Opt-Out: To opt out, follow the instructions in our messages. You may receive a confirmation message. This is the only way to opt out; other requests (like texting different words) will not be accepted.
  • Duty to Notify and Indemnify: If you stop using the phone number linked to your account (e.g., canceling service or transferring the number), please opt out beforehand. If you fail to do so, you will be responsible for any claims or liabilities arising from this oversight.

Limitation of Liability
Neither the Company nor third-party providers will be liable for any indirect, punitive, special, or consequential damages related to these Terms or your use of our website, including any issues with your computer or data loss, even if we were advised of potential damages.

Licenses from the Company
You are granted a limited, non-exclusive, non-transferable license to access and view content through our Service. No ownership rights are transferred.

Representations and Warranties
You confirm that you have the authority to enter into these Terms. We will provide the Service in accordance with our business practices.

Disclaimer of Warranties
Materials on our website are provided “as-is.” We make no guarantees regarding the website’s reliability, availability, or freedom from harmful components. You use third-party services at your own risk.

Your Responsibilities
You agree to comply with all applicable laws in connection with your use of the Service, including those related to data privacy.

Notices
We may provide notice through our website or by email to your registered address. Notices are considered given four days after mailing or 36 hours after sending by email.

Resolution of Disputes – Mandatory Arbitration and Class Action Waiver
If you have a complaint or dispute, please first contact our Customer Service Department. If the issue isn’t resolved, you must submit a “Notice of Dispute” via email.

  • Step 1: Notice of Dispute. Provide your contact information and details about your dispute in your notice. We will attempt to resolve the issue informally within 45 days.
  • Step 2: Arbitration. If the dispute remains unresolved after 45 days, both parties agree to arbitration as the sole remedy. The Federal Arbitration Act applies, and arbitration will be conducted by the American Arbitration Association under its Consumer Arbitration Rules. For more information, you can visit adr.org.

Class Action Waiver
Any disputes will be handled individually, meaning class actions, class arbitrations, private attorney general actions, or any similar proceedings are not allowed. If a court or arbitrator finds this waiver unenforceable for any part of a dispute, that part will be severed and addressed in court, while the remaining parts will continue in arbitration. If any provision in this section is found illegal or unenforceable, it will be removed, but the rest will remain effective.

Costs
If you initiate arbitration with the AAA, we will reimburse your standard filing fee upon receiving written notification and a copy of your arbitration demand. However, if we prevail in the arbitration, we can seek to recover our attorneys’ fees and costs as determined by the arbitrator and applicable law.

Small Claims Option
You can also bring a dispute to Small Claims Court in our local jurisdiction if it qualifies. If you pursue a Small Claims case, you will be responsible for your own court costs.

Choice of Law and Forum Selection
This agreement is governed by local laws, regardless of conflict of law rules. If the arbitration agreement is found not applicable, disputes will be resolved in a state or federal court in our local jurisdiction. You consent to the jurisdiction of these courts, regardless of your location when accessing the website, even if outside the U.S.

These Terms of Use (along with the Privacy Policy) represent our entire agreement regarding the website and supersede any previous communications. We reserve the right to modify these Terms at any time, with changes effective upon posting. Please check this page regularly, as your continued use indicates your acceptance of any updates. If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full effect.

You may not assign these Terms without our prior written approval. Any unauthorized assignment is void. We may use third-party providers in delivering our services. In the event of litigation regarding these Terms, the prevailing party will be entitled to reasonable attorneys’ fees, court costs, and related expenses. All rights not expressly granted are reserved by us.

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